Frequently Asked Questions

How to make a payment

Make a one time payment or set up automatic recurring payments online through your owner portal.

Mail check or money order

Make payable to your community association and mail to: 
c/o HOA Business Solutions
PO BOX 600565
San Diego, CA 92160

What are Governing Documents?

“Governing Documents” refers to documents that govern a common interest development which include but are not limited to the following: 

  • Articles of Incorporation 
  • Bylaws 
  • Covenants, Conditions and Restrictions (CC&Rs)
  • Rules and Regulations
  • Architectural Guidelines
  • Collection Policy
What is an Association?

 An “association” is defined as a “nonprofit corporation or unincorporated association created for the purpose of managing a common interest development.”  It is a private organization managing private property, whether it be residential, commercial, industrial, mixed-use or otherwise. Associations are governed through elected boards of directors who have general duties and authority to govern.

Who is a member?

Membership in a California homeowners or condominium association is coupled with an ownership interest in a common interest development. This requirement is frequently mirrored in an association’s governing documents, i.e., members must be owners of real property (lots or units) subject to the association’s CC&Rs. In short, a person must be on title to be a member. The rights and duties of members are defined in the association’s governing documents.

Board of Directors Role

 A “Board of Directors” is the elected body that governs a common interest development.   The number of directors elected to a board is established in an association’s articles of incorporation and repeated in the bylaws. Board members have a duty to act with the utmost good faith and reasonable care for the benefit of the association and its members.

Managements Role

Management Companies are agents of the association and have no independent authority to oversee associations. We work with and under the direction of the Board of Directors.  Board Members are volunteers, therefore, our time is spent assisting the Board in meeting compliance issues, providing customer service to residents, addressing community concerns and enforcement of community guidelines. We oversee and produce all accounting functions for your association.  We also prepare for association meetings, routinely inspect the common area, work closely with vendors and contractors, and obtain proposals for new projects and maintenance services.

What do my dues pay for?

The Board annually approves a budget for the community association. Based on this budget and foreseeable needs of the community, monthly dues are calculated to cover operating costs – which include but are not limited to:

  • Maintenance, day-to-day operations, utilities, insurance, financials, taxes, license renewals, management, upkeep of all the common areas within your community and reserve funding.